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Wednesday, 10 May 2017

How to set your emails up in Outlook 2013 and 2016

The following step by step guide will show you how to set up your email account on Outlook 2013 and 2016

Step 1:

Open Outlook 2013 and click File

Step 2:

Click Info and then click Add Account


Step 3:

Click the radio button next to Manual setup or additional server types and then click Next >



Step 4:

Click the radio button next to POP or IMAP email account and then click Next >


Step 5:

This is the most important step:

Your Name: In this box write your name or your business name (this will be shown to people receiving your emails)
Email Address: Write the email address you are setting up, for example, yourname@example.com
Account Type: choose IMAP

Incoming Server: imap.stackmail.com
Outgoing Server (SMTP) - smtp.stackmail.com

Username: Type the email address you are setting up in this box, this should be the same as the email address you entered a moment ago.
Password: Type your password into this box.

Make sure remember password is ticked
Make sure Require logon using Secure Password Authentication (SPA) is unticked



Step 6:

Click More Settings ...



Step 7:

Click the Outgoing Server tab, then make sure My outgoing server (SMTP) requires authentication is ticked
Now click the radio button next to Use same settings as my incoming mail server

Step 8:

Click on the Advanced Tab and make sure the incoming port number is 993 and the security type is SSL
Then make sure the outgoing port number is 465 and the security type is SSL.

Now click OK

Step 9:

You will be taken back to the previous window and now all you have to do is click Next >
The wizard will now connect to the server and send a test email



If all your details have been entered correctly the tests will complete successfully and you can click Close



Step 10:

You're all done, the account has been set up and you can now send and receive emails, click Finish to close the wizard and start sending/receiving your emails.


If you have found this guide useful please let us know by leaving a comment. If you think we need to add any more information that will help other people please do not hesitate to let us know. If you are a Media City Way customer and need further help setting your email account up please ring us on 0161 669 4633

Thursday, 26 June 2014

How to Backup Outlook 2013 Emails | Step by Step Guide

Backing up your Emails should be vital for any business large or small so read below on how to back your emails up using Microsoft Outlook 2013.


Step 1


At the top left of the Outlook 2013 window click FILE, then from the options on the left hand side of click Open & Export, finally choose Import/Export

Email Backup

Step 2


A new window will open titled Import and Export Wizard, from the options click Export to a file and then click Next >

Outlook Email Backup


Step 3


The next step is choose the file type that that want to save your backup as. Click Outlook Data File (.pst) and then click Next >

Outlook 2010 Email Backup


Step 4


Choose the email account that you want to backup BUT be sure to click the full name of your email address. Now click the checkbox so there is a tick next to Include subfolders and then click Next >.

If you would like to backup more than one email address you will have to repeat this 5 step process.

Outlook 2010 Email Backup


Step 5


The final step is to choose where you want to save your backup. Click Browse... if you prefer to save your backup away from Outlooks default folder which is located by going to Documents -> Outlook Files. By clicking Browse... you can also rename your backup to something more meaningful i.e. backup 26-06-2014. Now you have renamed your backup and chosen a place to save it (if you have) choose 1 of the 3 Options whether or not you want your backup to store duplicated emails, we use Do not export duplicate items. Finally Click Finish.



Outlook Email Backup 2010






Please Note!!!


You may be asked for a password after you click Finish, if you do get asked you can type one in (that you remember) or click Cancel (if you don't want to give your backup a password). If you forget your password you'll be in trouble as you'll need it to access the backup file.



Did this information help you?


We'd love to hear your feedback about how this information helped you and also if we need to add anything to our instructions to help other people. If you have anything to say, even if its just a quick thank you please use the comments box below

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